Best MemberSuite Alternative: Exercise.com vs. MemberSuite

Exercise.com: Your MemberSuite Alternative

Why Choose Exercise.com?

Here are five reasons why fitness professionals use Exercise.com vs. MemberSuite.

If you’re ready to get started with an easy-to-navigate, all-in-one fitness software, designed to fuel your business, request a demo with Exercise.com today.

And, if you want to see how MemberSuite’s additional features stack up to Exercise.com software features, check out our in-depth guide below.

What is MemberSuite?

Founded in 2008, MemberSuite is an association management software for professional trade organizations, associations, and nonprofits with a $1 million-$40 million budget. MemberSuite has features such as CRM, reporting, member management, events, and more.

Because MemberSuite is designed to manage nonprofits, it doesn’t have the features you need for your fitness business. MemberSuite lacks workout software, health and fitness assessment software, fitness-related ecommerce options, and nutrition tracking.

Exercise.com is proud to offer all these features, which help your fitness business succeed! Let’s jump into the review to see how Exercise.com’s comprehensive gym management software can help grow and manage your fitness business.

Unless otherwise stated, all images and reviews below are of/about the Exercise.com All-In-One Fitness Business Management software platform.

Fitness Business Management Software

Many membership and business management software offer similar features, so how do you know what best fits your business? Why is it important to have software designed for gym and fitness facilities?

Each business industry has different needs, and fitness is no exception. MemberSuite is designed for association management, which means it lacks the capabilities of scheduling, client automation, and integrations that your business needs to succeed.

Exercise.com Fitness Business Management (FBM) Software, on the other hand, has every feature to create and sustain a thriving business, plus personalized assistance to help every step of the way.

Client/Class Scheduling

Scheduling is one of the most basic necessities for managing a fitness business. You must have a viewable schedule where customers can easily book classes, training sessions, and events. Otherwise, your business relies on memberships and class regulars for the majority of your income.

MemberSuite doesn’t have any scheduling features, so you must use another app or software for your scheduling needs. Exercise.com offers a user-friendly scheduling system that is easy for staff and customers to use, which increases your booking rates. Our schedule is easily accessed on your custom-branded app and syncs with Apple and Google Calendars.

Gym/Facility Management

MemberSuite allows you to manage orders and payments, inventory, and fundraising. While these can be important, you need a greater variety of management tools for a fitness business.

Exercise.com software has all the tools and integrations you need to manage your facility. You never have to worry about sales, staff, clients, or data logged falling between the cracks. Our comprehensive reporting is easily accessible in your custom web and mobile apps. Our software also helps manage a staff of any size with assignable staff roles so you can put staff management on autopilot.

Business Dashboard Reports

MemberSuite has a Report Studio that offers self-service reporting and data analysis, but the Report Studio is fairly limited, especially for the needs of a fitness center. MemberSuite doesn’t mention custom reports, and the reports in the Report Studio are geared towards nonprofits and associations.

Exercise.com offers you a client and a business dashboard to easily access and monitor everything for facility management. With Exercise.com, you get reports for transactions, taxes, subscriptions, ecommerce commissions, inventory, and so much more! We can even customize reports specifically for your business.

Client Automation

MemberSuite doesn’t have client automation features. Manually completing these tasks adds more to your managerial load.

This is not the case with Exercise.com! Not only do we have business automation, but we also have fitness-specific client automation, such as:

• Automate Emails and Texts/Other Automatic Features
• Automate Workout Delivery
• Automate Resource Delivery
• Automate Assessment Delivery
• Automate Reminders/Alerts via app, text, and email

Dedicated Zapier Support

Our partnership with Zapier improves the efficiency of your business and helps your unique business stand out. Zapier has over 2,000 apps, so you can enjoy personalizing your business! But this is only a benefit you receive with Exercise.com, as MemberSuite doesn’t integrate with Zapier.

Dedicated Account Manager

MemberSuite has standard email and phone customer service support. Exercise.com takes customer service very seriously, which is why you receive a dedicated account manager with Exercise.com to handle all aspects of your account! Your account manager handles all the behind-the-scenes tasks such as initial set-up and training, website creation and management, updating your custom app, and more, so you can stay focused on your customers.

Customized Software

Customized software helps your business stand out in a competitive fitness market. When software is customized to fit your specific brands and needs, you can reach your target customer base effectively, resulting in more memberships and sales.

MemberSuite is extremely limited in its software customization. Exercise.com excels at customizing software, which we can examine in greater detail below.

Custom-Branded

MemberSuite doesn’t have custom branding options for its software. This reduces your opportunities to engage customers with your brand. But with Exercise.com, your entire platform is custom branded! Your software, app, website, schedule and booking, notifications, and more, are personalized with your business name, logo, colors, wording, and voice.

iOS & Android Apps

MemberSuite doesn’t have an app with its software. This significantly reduces your customer engagement and thereby your revenue.

Exercise.com gives you a custom-branded app for personal trainers and gyms. With our app, trainers can perform all their client management tasks, like create workouts, view upcoming appointments, and communicate with clients. Clients can easily book appointments and classes, view and complete their workouts, log nutrition intake, and track their progress.

Websites

MemberSuite doesn’t offer website creation with its software or the ability to embed features into your website. This means you must create and manage your own website or outsource creation to another company.

With Exercise.com, you don’t have to worry about either option. Our top-ranked custom dev team creates customized, custom-branded, SEO-optimized fitness websites that are sure to convert leads to customers. And your account manager will monitor and update your website as needed, so you can stay focused on your business and customers!

Security Features

MemberSuite has adequate security features, but Exercise.com places a high priority on security. Every website and app created by Exercise.com is SSL Secure. We protect your clients’ information with the internationally-secure Privacy Shield Framework, and we utilize Google Cloud for storing and transferring data. Payments are made and processed through Stripe.

Marketing Integrations

MemberSuite has email marketing campaign capabilities. This may be beneficial for nonprofits and associations, but fitness facilities need a wide variety of marketing integrations so your business can appeal to every member and potential customer. That’s why Exercise.com software integrates with an abundance of popular integrations such as:

• MailChimp
• ConstantContact
• ConvertKit
• Zapier
• Google Analytics
• Facebook Pixel
• And more!

Workout Software

Workout software and personal training software sets Exercise.com apart and above MemberSuite software. As association management software, it is understandable that MemberSuite doesn’t have designated workout software. But workout software is crucial to the success of your fitness business!

Exercise.com includes both business management and workout software, which gives your customers a seamless, professional, and personalized workout experience. Since MemberSuite doesn’t have workout software, let’s take an in-depth look into how Exercise.com’s workout software enhances your business.

Workout Creator/Logger

Exercise.com has a premium workout creator and logger that keeps clients engaged and motivated on their fitness journeys. Trainers can quickly select pre-designed workouts or create personalized workouts. These are then delivered automatically to your client in your app so they can view and log their workout anytime, anywhere! Clients and trainers can easily communicate using your custom-branded app between sessions.

Exercise.com knows that every trainer-client relationship is different. Our workout creator/logger offers endless possibilities for delivering workouts, tips, and encouragement to every client, including:

1-1 Training

This traditional method of personal training is still a staple in most fitness centers. It takes a lot of organization, communication, and creativity to manage multiple clients and deliver a quality training experience. Exercise.com is here to help!

With features like customized workout and nutrition plans, goals and progress reports, performance and fitness assessments, and more, trainers can easily manage their clients while delivering a customized personal training experience. Clients have everything they need to stay on track and motivated towards achieving their goals!

Group Training

Exercise.com’s group training feature allows you to easily create, schedule, and track group classes. Trainers use the same resources and support as in 1-1 training, but group participants provide additional support and positive morale. This boosts social connections and creates a tight-knit gym community that aids in customer retention.

Online Training

Online training is quickly becoming vital to fitness businesses. It not only caters to those with a busy lifestyle, but also to those who prefer to exercise in the comfort of their own homes.

Exercise.com allows you to offer online workouts to any client! These workouts give greater flexibility for clients to perform their workouts whenever and wherever they choose. Our extensive video and exercise library gives clear instructions and clients can stay in communication with trainers via the app!

Exercise Library

Exercise.com offers an extensive exercise library with our workout software. Our videos are professionally made and feature proper form and technique. Trainers use these videos in your workout creator to enhance the personalized workout experience.

Custom Exercises

In addition to our professional exercise library, our software enables you to merge with your YouTube or Vimeo accounts so you can use your own videos in the workout creator! This is an excellent way to promote and add value to your brand.

TV Workouts

Finally, our videos can be viewed on a computer or mobile device and can also be cast onto a TV screen during a group training session. This switches up the presentation style and adds a personal touch to a group workout.

Gym Ecommerce Software

Ecommerce is an essential way to boost sales, draw attention to your business, and keep customers engaged with your brand. The more options you offer, the more customers your business will appeal to.

MemberSuite has very limited ecommerce options that are not specific to fitness. Exercise.com’s gym ecommerce software, however, has dozens of fitness-specific ecommerce options that keep customers engaged with your brand and boost your revenue.

Payment Processing

MemberSuite uses BluePay for payment processing. Exercise.com uses the ease and security of Stripe for all payments, which gives you more money for your business. Invoices are sent automatically, which relieves mundane billing tasks that can eat away at your time.

Sell Products

MemberSuite allows an online storefront for customers to purchase merchandise. Exercise.com does this as well! Our online store allows you to sell personalized merchandise like branded apparel, bumper stickers, water bottles, and exercise gear, as well as products like supplements, energy bars, and more.

Sell Workout Plans

With Exercise.com’s software, you can sell your own pre-built workout plans. This is an excellent way to give customers the experience of a personalized trainer in the comfort of their own home. There’s no limit to how many workout plans you can sell, so the more you offer, the greater your profit!

Offer Online Workout Memberships

Embrace the opportunities for customized workout plans with the Exercise.com platform. Trainers create customized workouts in one sitting and program the workouts to be delivered at automatic intervals. Trainers then monitor and track progress as clients make their way through the workout program. This efficient process improves trainer productivity so they can take on more clients at a premium price while clients have a personalized workout experience!

Sell Workout Challenges

Workout challenges are an excellent way to motivate gym members and come together around the common goal of better fitness. The Exercise.com software makes workout challenges a simple way to boost revenue and encourage a positive gym culture! Our workout challenges are customizable and automated, so they increase your revenue without increasing your workload.

Health and Fitness Assessment Software

Health and fitness assessment software is another feature that is missing from MemberSuite. Trainers using MemberSuite will have to find other methods of tracking and organizing assessments, performance measurements, and nutrition.

Exercise.com health and fitness assessment software, on the other hand, keeps everything in one place for optimal organization. Since MemberSuite doesn’t offer any assessment features, let’s examine Exercise.com’s comprehensive assessment software features.

Fitness Assessments

Trainers can use standard and customizable fitness assessments, which increases the personalization of the workout experience. This leads to better fitness results, greater retention, and highly satisfied customers.

Performance & Measurement Reports

Just a few of the measurements and assessments in our software include weight, height, activity level, distance runs, power output, range of motion measurements, and others. These are easily organized and conveniently located in your app.

Additionally, Exercise.com includes personalized interactions to keep your customers engaged and motivated on their fitness journey. Automatically deliver interactions such as:

• Workout reminders
• Goal achievements
• Recurring assessments
• Progress photos
• Measurements
• and more!

Nutrition

Trainers know how important nutrition is for achieving fitness goals. Exercise.com seamlessly merges with the top nutrition tracker MyFitnessPal so clients can easily log and track their daily dietary intake. This accountability keeps clients focused on meeting their fitness goals and ultimately improves customer satisfaction.

MemberSuite Pricing

MemberSuite has a quote-based pricing system. Potential customers must contact MemberSuite to discuss a price for their software.

MemberSuite Alternatives

Alternatives to MemberSuite include:

And of course, Exercise.com!

The Bottom Line: Pros and Cons

Choosing the right business software is a big decision! Let’s take a final look at MemberSuite and Exercise.com.

MemberSuite Cons

MemberSuite is designed to manage associations and nonprofits, so it’s understandable that MemberSuite doesn’t have the functions and capabilities to manage a fitness business.

To start, MemberSuite doesn’t have basic business management tools such as a scheduler or client automation. The facility management tools and reporting features are limited and not intended for a fitness business. MemberSuite also lacks key customer engagement tools, such as an app, website, and ecommerce options besides an online storefront.

Finally, MemberSuite doesn’t have workout, health assessment software, or fitness-specific ecommerce options that drive and retain revenue. While MemberSuite may manage associations effectively, it’s not the right fit for a gym or fitness center.

Exercise.com Pros

Exercise.com, on the other hand, has all the features your business needs to succeed. First and foremost, Exercise.com’s Fitness Business Management software gives you the scheduling, reporting, and facility management tools to stay organized and profitable. Plus, your entire software, app, and website are custom-branded and customized to fit your needs.

But what makes our software better than generic recreational management software is our fitness-specific features. Our workout and assessment software keeps trainers productive and maximizes client fitness results. Finally, our fitness-specific ecommerce software generates revenue by keeping customers engaged with your brand.

If you’re looking for an alternative to MemberSuite and are ready to grow and manage your business with fully customizable software, book a demo with Exercise.com.