Fitbit Care Comparison (Pricing, Features, & Benefits)

Manage and Grow Your Fitness Business Better with Exercise.com. Learn more below.

Choose Exercise.com’s All-In-One Fitness Business Management Software. Review our head-to-head Fitbit Care software comparison and see for yourself. Get a custom web and smartphone app designed for your brand with additional customization available throughout your custom-built software. Grow your business, turn leads into clients, and increase revenue.

Exercise.com’s all-in-one fitness business management software is the gold-standard in the industry; from full app customization to workout creation, delivery, and management, e-commerce capabilities, performance health assessments, endless integrations, client engagement, and automation, we’ve made sure to cover all of our bases.

But, that’s not enough.

We can’t claim to be the best without pitting our features up against one of our competitors, Fitbit Care. We want to provide you with our honest opinion on why our software is the ultimate choice (over other fitness business management software options) for your company’s needs.

In this review, we will compare the Exercise.com app features to Fitbit Care’s software features so that you will have all of the information needed to choose Exercise.com for your business management software needs.

Click here to request more information on our all-in-one Exercise.com business management software!

Fitness Pros Who Trust Exercise.com

Fitbit Care Software Review

Fitbit is a company well-known for its wearable technology devices. They have a number of different smartwatches, wearable devices, and activity trackers. They have also expanded into integrating their wearable technology into employee wellness and health coaching using data from the wearables within the mobile app.

Fitbit Care is a platform developed to help improve employee health and wellness by integrating data and health coaching into the platform. Participants use their smartwatch or other trackers along with the mobile app. They offer general health coaching plus special health coaching for specific health conditions, as well as data and metrics from the wearable technology.

Fitbit Care has three features:

• Fitness wearables and self-tracking so users can wear their smartwatches and devices to track physical activity and other health metrics.
• Personalized digital interventions like workout challenges and social communities to help improve motivation and engagement.
• Health coaching and virtual care to give users individual attention to improve health and reach their health and fitness goals.

Employers can use Fitbit care to improve employee health and wellness. The Fitbit Care health coaching platform is designed for organizations with health professionals on staff like health plans, workforce health providers, and health systems.

Fitbit Care users must use a Fitbit device or wearable to track metrics with the platform. Apple or Garmin smartwatches will not work with the Fitbit Care platform.

Fitbit Care vs Exercise.com

Fitbit Care has a very specific niche in employee health and wellness. The entire focus of this platform is to integrate fitness wearable devices with data to increase motivation and participation in healthy habits. There are no fitness business management features, no workout creation/delivery features, no customization options, no e-commerce options, and no ability to conduct performance health assessments.

Exercise.com is a software with all of the features that a fitness business would need to manage and grow their fitness business. The benefits of Exercise.com are numerous; here’s what Exercise.com users can expect with our software:

• Schedule appointments and classes
• Process payments securely and easily
• Online booking
• Staff roles and permissions
• Automated email and text reminders
• Endless integrations for your business
• Easy to use workout plan creator
• Deliver workouts for any scenario
• Client and trainer workout logging via the app
• Smart performance analysis made easy
• Enhance client retention
• Automated workout engagement
• Sell plans anywhere in the world
• Run workout challenges
• Put recurring workouts on autopilot
• Offer individual and custom workout programs
• Capture smart performance data
• Create custom client assessments

Unless otherwise stated, all images and reviews below are of/about Exercise.com’s All-In-One Fitness Business Management software platform.

Fitness Business Management Software

An all-in-one Fitness Business Management (FBM) software should have key features that provide all the features you need to successfully run and manage a business from your fingertips 24/7. Important FBM features include scheduling features, payment processing features, reporting, and alternate revenue streams.

Fitbit Care does not have any fitness business management software because it’s strictly designed as a platform for employee health and wellness.

With Exercise.com, you will find an all-in-one software option that can be used by managers, staff, employees, clients, and members. The features are endless to grow and manage your fitness business in a way that makes managing or running a successful business possible for anyone.

Client/Class Scheduling

Fitbit Care has no calendar functions for scheduling classes, appointments, or sessions because of its focus on being an employee wellness platform.

On the other hand, Exercise.com allows fitness professionals and personal trainers to set up availability on calendars and schedules so that clients and members can book and manage appointments, sessions, or classes from the mobile app or online dashboard. Clients can also get reminders and notifications for upcoming classes or appointments. Clients can sort calendars by trainer or location, as well as pay for classes or appointments directly from the mobile app or dashboard.

Gym/Facility Management

Fitbit Care has no fitness business management options, like reporting or staff permissions. There are reporting options that employers can use based on the employees’ data provided by fitness wearables, tracking devices, and metrics captured by the platform.

However, Exercise.com provides options for generating reports on a variety of features, including revenue, classes, trainers, or other administrative reports. It’s also easy to set staff roles and permissions so each employee and staff member has access to the features they need.

Client Automation

Client automation makes your software work for you to send reminders and notifications via text, email, or through the mobile app. Fitbit Care allows for communication between users and health coaches and social communities. Fitbit Care sets up automated engagement with users.

Exercise.com includes email, text, and mobile app reminders, but also includes options to automate workout and assessment information. For example, Exercise.com allows trainers and fitness professionals to:

• Automate Workout Delivery
• Automate Resource Delivery
• Automate Assessment Delivery

Dedicated Zapier Support

Exercise.com gives clients a plethora of integrations – but, sometimes, you need additional options to support your business. Our partnership with Zapier allows you to, in Zapier’s words, “Integrate (link your web apps with a few clicks, so they can share data), Automate (pass info between your apps with workflows called Zaps), and Innovate (build processes faster and get more done – no code required).

Part of this partnership includes dedicated Zapier support to help you through every step of the process. With over 2,000 apps to choose from, you can rest assured that your company’s website is as efficient and user-friendly as possible.

Dedicated Account Manager

Another feature that sets Exercise.com apart from many other fitness business management software companies is our dedication to customer service and support. This is why we provide our clients with a dedicated account manager to help them through every step of the process.

If you want to redesign your website, your account manager at Exercise.com will get it done. If you want to set up an e-commerce store, your account manager won’t blink twice. Whatever you need, our world-class dev team will come through.

Customized Software

Your fitness business management software should be customized to your preferences to showcase your business. Your website and mobile apps may be the first look that a potential client or customer has of your business, so you want it to stand out. Customization allows consistency among your software online dashboard, mobile apps, website, social media, and any marketing efforts.

Custom-Branded

Fitbit Care users must use the standard Fitbit Care app, there are no options to customize the app for various fitness businesses.

Your software should match your branding, logo, colors, and verbiage. This consistency is what customers will recognize and will enable you to build brand loyalty. Exercise.com takes it a step further and offers full customization of mobile apps and websites. You will find the security features and marketing integrations to be helpful customizations to help you grow and manage your fitness business with Exercise.com.

iOS & Android Apps

Mobile apps are a vital component of any fitness business management software. Members and clients are always on the go, but we always have our mobile devices with us. These mobile apps allow for workout creation and delivery, access to exercise library, workout logging, marketing, and communication with clients and members.

The Fitbit Care mobile app has a 4.6 out of 5.0 rating on Capterra, based on five reviews. The reviews are limited but the positive comments focus on the health indicators and metrics and the ability to interact with others via the communities. The negative reviews focus on syncing and possible improvements to health coaching.

Exercise.com has mobile apps for iOS and Android devices that includes all of their fitness business management features. Exercise.com also allows full customization of your mobile apps. Your clients and members can search for your business name in the iOS or Google Play store, not the name of a third-party app.

Websites

Fitbit Care has an online dashboard that employers can use to see metrics and data from their employees but there are no options to create a website for your fitness business.

Exercise.com also allows full customization of your website. The best features that are offered for websites include:

• Responsive
• SEO optimized
• Unlimited theme changes
• Built to convert visitors to leads
• Custom graphic work
• Google Certified Partner

Security Features

In the days where we hear about a data breach or cases of compromised data almost daily, it’s important to make sure your facility’s data and your clients’ data is safe and secure. Exercise.com ensures the safety of your data with these important features:

• SSL Secure
• Privacy Shield Framework
• Google Cloud

Marketing Integrations

Marketing is an important component of any successful business. Social media, email, text messages, and notifications are great ways to stay in touch with your members and clients.

Fitbit Care focuses on wellness through its employee engagement platform but does not have any marketing features. Their marketing efforts are focused on selling and promoting their Fitbit Care platforms and Fitbit wearables and devices that connect with the platform.

Exercise.com understands the important role of marketing and provides integrations that help amp up your marketing efforts. Some of our more popular integrations include:

• MailChimp
• ConstantContact
• ConvertKit
• Zapier
• Google Analytics
• Facebook Pixel

Workout Software

Every fitness business needs workout software that enables them to help clients meet their health and fitness goals, plus grow their business with additional revenue streams. This workout software should have all the options you need to create and share workouts, the ability to train any type of client, and extra options to make workouts fun and motivating.

Workout Creator/Logger

Fitbit Care has no options for creating workouts or fitness plans. You can get reminders to move every hour and set personal health and fitness goals. You can also track information related to your goals, like daily activity, steps, number of exercise sessions weekly, weight, water consumption, and sleep.

Exercise.com has awesome workout creation and delivery features that any fitness professional will regularly use. Our workout creator/logger provides users with endless possibilities for delivering workouts, tips, and encouragement to clients in any scenario, including one-on-one training, group training, or online training.

1-1 Training

One-on-one training allows fitness professionals to develop a supportive and encouraging environment for their clients to meet their health and fitness goals. A workout software should make it easy for trainers to create and share any type of workout with their clients and Exercise.com does just that.

Group Training

If group training is your focus, you can use any mobile device to create or view workouts with Exercise.com. You can follow along to stay on track if you are leading the class or exercisers can view the workout plan if you are dividing the group into smaller groups or allowing them to take the lead for certain parts of the workout. If you also have access to a tv, you can show the workout plan broadcasted on the television.

For example, if you are leading a TRX training workout, you could have the workout pulled up on a few mobile devices around the room for either you to view or for the clients to work out with a partner. You can also broadcast the workout plan for everyone to see on the bigger television monitors.

Online Training

Online training is a great way to grow your business for a number of reasons. For one, you can train your current face-to-face clients if they are out of town on business or traveling on a vacation. Second, you can add new clients to your client base no matter where they are located. Third, it gives you more flexibility for training clients in a hybrid format, partially online and partially face-to-face.

Exercise.com works for you to allow you to train clients one-on-one, in groups, online, or hybrid. All of these options give you a ton of flexibility to maximize your time and revenue.

Exercise Library

Exercise.com includes an exercise library, which is an important component of any workout software. An exercise library includes instructions, descriptions, videos, photos, or tips that help exercisers understand how to complete an exercise or movement with good form and technique. This full exercise library includes options to build various workouts with intervals, sets, pyramids, supersets, or other functions.

Personal trainers and fitness professionals can use exercise libraries to design workouts and help their clients fully understand how to do an exercise correctly, what muscles are being worked, and tips to make the most of the exercise or movement.

Custom Exercises

Exercise.com allows you to add custom exercises so you have everything you need at your fingertips to design and deliver the most effective workouts for your clients to help them meet their health and fitness goals. You can add your own videos or photos featuring your staff and trainers.

TV Workouts

Exercise.com provides clients with the ability to watch demos of the exercises within their workout plans on television screens; gyms can also use the exercise library to cast exercise demos onto gym television screens during group classes or one-on-one training sessions. You can also stream the workout plan on a screen for group training sessions.

E-Commerce Software

E-commerce features are a must-have for any fitness business management software. There are no e-commerce options to sell your own workout plans, memberships, or retail items with Fitbit Care. The e-commerce features are for Fitbit Care to sell its branded fitness wearables or trackers.

Exercise.com provides fitness businesses with e-commerce options to enhance or add additional revenue streams. Safe and secure payment processing, the ability to sell your retail or other products, and options to sell memberships, packages, or sessions. You can also sell workout challenges, membership plans, or workouts online.

Payment Processing

Fitbit Care does not have payment processing options available in its employee wellness platform. This is a vital feature of any fitness business management software, so Exercise.com has you covered with safe and secure payment processing. Clients or members can send payments easily through the mobile app or online dashboard or in-person payments can be accepted as well.

Sell Products

Fitbit Care focuses on selling the Fitbit branded wearables, trackers, and devices. On the flip side, Exercise.com allows you to sell your retail items, including branded apparel. What a great way to start a new revenue stream and build brand loyalty for your fitness business.

Sell Workout Plans

Personal trainers have no options to design, deliver, or sell customized workout plans with Fitbit Care. Exercise.com is clearly ahead in the game because it allows you to design and customize workout plans that you can then sell via the mobile app or website.

Personal trainers can take successful or customized workout plans they have developed and put them online to sell to new audiences anywhere in the world. It’s the perfect opportunity to generate additional revenue, build your business, and help new clients reach their fitness goals.

Offer Online Workout Memberships

Online workout memberships are a great way to grow your business. Exercise enthusiasts may have access to a gym in their home or may travel for business with access to a hotel gym. If you have a great reputation in the fitness industry, you may want to take that to the next level by marketing yourself, your skills, and your knowledge online outside of your local area.

Exercise.com gives you the ability to grow your online clientele by giving you the option to offer online workout memberships. Any personal trainer can and should take advantage of this feature to try something new and build your business.

Sell Workout Challenges

Workout challenges are an excellent way to motivate members, enhance loyalty, and generate additional revenue for your business. Workout challenges among exercise enthusiasts create an environment of healthy competition and motivate exercisers to meet their individual fitness goals. Exercise.com provides the option of creating workout challenges for participants near and far.

Fitbit Care users can compete in a workout or other health challenges. Team challenges can be set up in Fitbit Care to encourage healthy competition and keep employees motivated. Challenges can be run as often as you would like and invitations to employees are sent by Fitbit Care.

Performance Health Software

Fitbit Care includes options for tracking progress toward personal health and fitness goals and allows users to track food and nutrition intake. However, there are no features for conducting performance health or fitness assessments.

Personal trainers and fitness professionals would need other software to be able to fully utilize their fitness software to conduct assessments for clients. There are online tools to help you with conducting and using assessments, but who has time to use different websites to keep track of all of that information for your clients?

Exercise.com has robust performance health assessment features. Performance health assessment software should allow you to:

• Turn leads into clients
• Engage clients through assessments
• Gather baseline data about clients
• Plan effective fitness programs to help clients meet their health and fitness goals
• Track measurement data, injuries, etc.
• Optimize the delivery of personalized workouts and nutrition
• Use to compare to normative data of similar age and sex

Assessments

Assessments can be used for a variety of reasons to help determine a baseline, to increase motivation, as a comparison to fitness norms, and to enhance loyalty. Assessments are used to test various fitness aspects, like cardiorespiratory endurance, muscular strength and endurance, flexibility, balance, and body composition.

You can use the results of those assessments to get a baseline measurement of your client’s current level of fitness, which can be used to plan an appropriate exercise program that also uses progressive overload to see results from their hard work. The assessment results can be compared to normative values that represent different levels of fitness for a comparable age and sex.

Performance & Measurement Reports

Fitbit Care does allow you to track progress using your Fitbit wearable devices or trackers, but not with performance assessments. You can track sets and repetitions, add notes to workout plans, and track personal bests for weight training exercises.

Performance assessment reports are important to determine if there has been any progress over time toward goals. Exercise.com allows you to set up delivery of these reports to share information with your clients either manually or automatically.

Let’s say you conducted a push-up assessment with your client when they started their workout program with you and they were able to do 10 push-ups in one minute. After working out consistently for six months, you do the push-up assessment with them again. This time they are able to do 20 push-ups you both you and your client can see the improvement in their muscular endurance within the six-month time frame.

Nutrition

Nutrition and healthy eating is a key component of any health and fitness program. If a client is working hard during their personal training sessions but does not have good eating habits, it will slow their progress.

Fitbit Care allows users to track their food intake and use this to review their nutritional habits to make improvements to their eating. Exercise.com uses MyFitnessPal so personal trainers can view their clients’ nutrition and can make basic recommendations for them to improve their eating habits.

Fitbit Care Pricing

Fitbit Care does not publish its pricing structure for employers to use this platform for employee health and wellness. You must contact Fitbit to gather information about their pricing structure and pricing options.

Fitbit Care Software Competitors

Competitors of Fitbit Care that focus on employee health and wellness include GoPivot, MoveSpring, WellAble, Sprout, and Rally Health.

The Bottom Line: Pros and Cons

Fitbit is a useful software for companies looking to enhance employee health and wellness by using branded Fitbit wearables and tracking devices. The main issue is that Fitbit Care is lacking many options for fitness business management. The good news is that Exercise.com offers all the features needed to help grow and manage a successful fitness business.

Fitbit Care Cons

Fitbit Care has a specific niche in employee wellness and engagement. A fitness business would not find this software useful to manage their business because it is missing too many vital features like workout creation and delivery, payment processing, e-commerce, scheduling, calendars, and gym management features. However, it might be a useful option to help enhance employee health and wellness.

Exercise.com Pros

Exercise.com truly is an all-in-one fitness business management software that will help you manage and grow every aspect of your business. Investing in a reputable and effective fitness business management software is an investment in your business.

You can build your client base locally, nationally, or even internationally with the e-commerce and workout creation/delivery features. You can enhance client loyalty with performance assessments, mobile apps, workout creation/delivery, and e-commerce features. Exercise.com makes your life and your clients’ lives happier and healthier.

This comparison has described the all-in-one software features of Exercise.com. Which features would be most helpful to you?

Ready to schedule a demo to get a visual picture of all the features of Exercise.com? Click here to get started!